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Fri Jun 3, 2022

Advanced Customer Service Management on Chat & E-Mail

Online via Zoom
By: JY Consultancy & Ventures
PHP 499 - 6,392

EVENT DESCRIPTION

Level up your ability to manage customer inquiries in written communication (SMS, Viber, WhatsApp, E-mail) in this exclusive webinar with Jonathan Yabut. As chat and e-mail become the more dominant platform in a post-covid era, this session will help you with strategies on how to choose the right set of words, and craft the right tone for various customers. We will also discuss popular apps and software that will make your life easier as a customer representative.

 

Read the module outline here: [ bit.ly/customerservicejy ]

 

INVESTMENTS

  • P499 - Early Bird Rate (pay by April 29)
  • P799 - Regular Rate (pay after April 29)
  • Enroll 3 participants + 1 FREE
  • Enroll 8 participants + 3 FREE

 

All participants will get the following:

  • 1.5 hours of coaching & case simulations with Jonathan Yabut
  • Digital Certificate upon completion of online course
  • Free e-book of JY's best-selling motivational book, "From Grit To Great"

 

Hurry and register now! Limited slots only!

 

Visit www.jonathanyabut.com for more details about Jonathan's works and private training courses for organizations.



Event Information


Date and Time
Fri Jun 3, 2022 | 04:30 PM - 06:00 PM
location
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ORGANIZER | Ask A Question
Email Address: jycv2020@gmail.com
Contact#: 09175064048

JY Consultancy & Ventures offers both marketing consultancy and training services to clients looking to effectively execute a campaign on a shoestring budget (i.e. social media only), or go big with a 360-degree integrated media (i.e. a combination of TV/print/partnerships and digital media). 

On top of marketing, we are known in the region for talent optimization services such 1-day or 2-day workshops on leadership & influence, development of Gen Y talent, office productivity and public speaking.

We are an organization composed of top notch talents who worked for decades in Fortune 500 companies. Outside Asia, JYCV has served clients all around the world as far as New York City and Buenos Aires. Our headquarters is in Kuala Lumpur, with offices in Manila, Singapore and soon in Hong Kong.

We offer the following services:
1. Management Workshops: Leadership & Influence, Providing Feedback, Gen Y Talent Development & Management, Office Productivity, Public Speaking, Body Language, etc. 
2. Business Model Analysis: Market landscape and competitor scan, pricing scheme critique 
3. Brand Management: Development of Brand identity, slogan, and campaign theme
4. Go-To-Market Strategy: Recommendation of growth opportunities, target market, advertising channels, and partnerships 
5. Digital Marketing Services: SEO, SEM, Social Media Account creation & management
6. Marketing Workshops: Customized 1 hr/Half-day/1-Day/2-Day workshops on traditional marketing (ATL/BTL), branding, e-commerce, social media crisis, digital marketing, etc.

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